Shipping policy

Shipping Policy

Usually, it takes about 4-5 working days for the order to be delivered. However, during our Sale Period, the shipping may take 7-10 working days. Currently, we are charging Flat delivery charges of Rs. 99 on all orders. However, delays in transit are possible due to uncontrollable conditions or circumstances.

The usual turnaround time is about 1 week for orders outside Pakistan and 2 to 3 days within the country. However, delays in transit are possible due to conditions of the metropolitan or any other uncontrollable circumstances.

Packages Lost in Transit:

It may take up to 4-5 days to investigate any of the related complaints, locate the package, or issue/offer a replacement.

Product Is Damaged or Stolen in Shipping:

A product is considered damaged if it is received with fabric torn or harmed physically due to mishandling or otherwise. A product is considered stolen if the package is received in a bag with a damaged seal, either empty or with less number of articles as compared to those ordered. In either case, you may contact our Customer Care within 14 days from the date of receipt. We are going to investigate the issue and may ask you to provide a digital picture of the received package/parcel to qualify your claim or compensate for the loss.