We understand that sometimes plans change and you may need to cancel your order. If you wish to cancel your order, please follow these steps:
- Contact us at 021-37133222 as soon as possible with your order number and reason for cancellation.
- If your order has already been shipped, we will not be able to cancel it. However, you can return the item(s) within 14 days of delivery for a refund or exchange, subject to our return policy.
Please note that we reserve the right to cancel any order at any time for any reason. In such cases, we will notify you by email and issue a full refund to your original payment method.
We appreciate your understanding and cooperation. Thank you for choosing ACE.